A 99.9% Server Uptime
We have set up our shared web hosting platform using reliable hardware components and strongly modified software. Our system administrators have installed a customized version of Security–Enhanced Linux on all our hosting servers to guarantee optimal protection and reliability. We have set up a number of denial–of–service protection tools along with powerful firewall software to make sure our network is impregnable and secure.
Our Linux shared web hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you select, the guarantee remains the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s vital that you also build your own network architecture. Because of this, we built a custom–configured internal network in each one of our datacenter facilities. Relying on top–quality Juniper routers and switches, our internal network allows for stupefyingly fast data transmission rates and is fully redundant.
This way you can enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, regardless of which hosting service you’ve picked.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your money on the line, you can’t feel truly secure. That is the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel pleased with our web hosting service or in case you would like to use a more powerful web hosting solution, such as a Linux VPS web hosting or a Linux dedicated servers hosting – you will receive your money back in full, without any secret fees or repayment charges.
24/7 Technical Support
We’ve punctiliously hand–picked each single member of our 24x7 support department to make sure that we can offer you the best client support that you can possibly get. Each of our technicians has several years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. And they are available to you 24x7 – you can call them at any moment and they will respond as soon as possible.
Their average support ticket response time is under 20 minutes, while with other web hosting companies you are forced to wait for days. Plus, we offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be responded to in less than sixty minutes.